At Tooltra.com, we are dedicated to getting your order to you as quickly and efficiently as possible.

We offer one shipping option for your convenience:

• Secured Shipping with Tracking: This option takes 6-12 business days and is available on all orders.
• Shipping Costs: FREE

Please note that order processing can take 1-3 business days before your order is shipped.

* The delivery time is estimated and starts from the date of order; it may take longer than expected due to a problem with the delivery address, customs clearance procedures, or other causes. 

Order Confirmation

Once your order is validated, you will receive a confirmation email. Order processing begins after confirming your payment. If you want to modify your order, please contact us within 12 hours.

Tracking Code

After your order has been shipped, you will receive an email notification from us containing a tracking number that you can use to check its status. Tracking numbers can take 2-4 business days to show up in the shipping carrier’s system.

To track your order please click here

Unsuccessful Delivery Attempt

In this situation, the package is brought back to the local post office location closest to your delivery address and from there it can be picked up.

You will need to contact your local post office to arrange a pickup, or sometimes they may offer to schedule another delivery attempt.

Further Recommendations For Ease Of Shipping

• For address and other contact information, please use types of fonts that are understood internationally. Avoid any typography using the glyph.
• If sending to a business address, please enter the company information under the “Company” field and under name insert “ATTN:” then your name.

All items are subject to review for admissibility into any country outside the United States by the respective border services agency. Once an item clears all regulatory processes, it is handed over to a local shipping company for delivery. Delivery time depends on the product and the distance to its destination.

For multiple shipments, it may arrive in separate packages as some items may require a longer production time.

If possible, we suggest signing up for email notifications from your local shipping company to receive delivery status updates.

If you have any questions about your order or shipping, please don’t hesitate to contact us at support@tooltra.com or call us at +1 332-222-4562. We are always happy to help.